Privacy Policy

Our website www.rexhotelthessaloniki.gr (hereinafter the "Company", "we" or "us") belongs to the company Rex Hotel based at 39 Monastiriou, Thessaloniki and is committed to fully respect your personal data, fully complying with its Regulations European Union and existing legislation in general

This Privacy Policy (together with our terms of use and the Cookies Policy) sets out the basis on which we will process the personal information you provide to us or which we collect from you while browsing and using the website.

By providing your personal information to us, you represent on the one hand that you accept this Privacy Policy and Cookies Policy, and that you expressly consent to the collection and processing of your personal data in accordance with this Privacy Policy.

This security policy informs us about how we process your personal data as a visitor or user of the site, potential customer or company customer, while providing information about your rights as a data subject, always in accordance with applicable law and only .

PROCESSING MANAGER

For the needs of the current legislation on personal data protection, the company Rex Hotel based at 39 Monastiriou, Thessaloniki is appointed responsible for processing.

COLLECTION OF INFORMATION

We collect your personal information when you use our Website. The information we collect falls into three categories: (a) information you provide to us; (b) information we collect through automated methods, and (c) information we collect from other sources.

We may combine the information you provide to us with information collected by automated methods and with information we receive from other sources.

We collect information you provide to us, as follows:
• information about your account, such as your username or password (or any other information that identifies you) that you use to access our Website or to use the Website services (such as registering and accepting a newsletter).
• information about your profile, including our preferred services or the hours you prefer to visit us or the frequency with which you use the Website; and
• other personal information that you choose to provide to us during your interaction and / or communication with us (either via email, through website, or by phone)
• information you give us to register you as a new customer
• information to process your order / order (payment management and debt collection) if required
• information to let you know about changes in security policy
• information to give you the opportunity to participate in a survey or competition
• information to deliver relevant site content and ads to you and to understand the usefulness of the ads we run for you
• information to use data analysis tools to improve our website, products / services, our customer relationships and their experiences (with automated or your own data collection methods)
• information to make personalized suggestions to you about goods or services we may provide that interest you.

We collect information with automated methods
i. We may use automated technologies to collect information from your mobile device when you use our Website.

ii. We may collect information about:

• your web protocol address (IP address)
• the operating system of your mobile device, if you visit the Website via a mobile device;
• the type of mobile device and its settings;
• the serial numbers that correspond to your device and its parts;
• promotional IDs (for example, IDFAs and IFAs) or similar IDs;
• the redirect site (the website that took you to ours)
• messages to us or about us on social media; and
• actions related to the way you use our Website, such as sections you visit on our Website.

Our Website may collect information about the exact location of your mobile device using geolocation and technologies such as GPS (Global Positioning System), Wi-Fi (wireless LAN), Bluetooth or proximity to a cell location (cell tower proximity).
Most mobile devices and browsers allow you to revoke the permission you have given us to collect this information, using your device or browser settings.

If you have questions about how you can prevent the collection of information about your exact location, we recommend that you contact your mobile device technical support provider, your device manufacturer, or your software provider or browser. Some services may not work properly without your location information.

Categories of data we collect and process:

Identity data: include first name, last name, username or similar ID, marital status, date of birth and gender.

Contact details: include email address, city, country and phone numbers.

Financial data: includes bank account and payment card details.

Transaction data: includes details about payments from you and other items of products and services that you may have purchased from us.

Technical data: includes the Internet Protocol (IP) address, login information, browser type and version, time zone and location, additional browser types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile data: includes your username and password, purchases or orders made by you, your interests, preferences, comments and responses to inquiries.

Usage data: includes information about how you use our website, products and services.

Marketing and communications data: includes your preferences regarding the promotion of us and third parties and your preferences for your communication with us.

HOW WE USE THE INFORMATION WE COLLECT

We will use the information we collect for:

• Ensure that the content from our website is presented in the most effective way to you and your computer.
• To provide you with information or services that you have requested as well as for reasons of internal management and the fulfillment of the business purposes provided by our website based on our business object.
• Allow you to participate in interactive features of our Website when you choose to do so.
• Notify you of changes to our Website.
• If you consent to receiving promotional material from us, we may use your data to send you promotional or other material relating to us.

TO WHOM DO WE SHARE THE INFORMATION WE COLLECT?

We will not share your personal information with third parties, but we may only disclose your information in the manner described in this Privacy Policy. In the course of any business transaction with our website, we may disclose your information to suppliers who provide us with services, such as booking management, Website support services, banks, credit card issuers and other information technology services and conducting research and analysis. We prohibit such suppliers from using the above information or disclosing it for any purpose other than the provision of services on our behalf. Exceptionally, our Company may disclose your personal information to third parties, only if there is a relevant legal obligation to it, or it is obliged by decision / order of a court or other competent authority.

WHERE WE STORE YOUR PERSONAL DATA

The personal information we collect from the Users will remain and will be stored on a secure server within Greece and the Company will take all reasonable measures to protect them.

You have the right to request a copy of the above by contacting the Email that you will find on our Website. In cases where we have given you (or selected) a password through which you access certain parts of our website, you are responsible for keeping this password confidential. We ask that you do not disclose the password to any person.

INFORMATION SECURITY

We have implemented appropriate organizational, physical and technological protection measures (including encryption, anonymization and / or pseudonymization procedures where necessary) to prevent the unintentional loss, alteration, disclosure and use or access of your personal data in an unauthorized manner. In addition, we restrict access to your personal data only to those employees who need to be aware of it in order to perform their professional duties, who process your data solely in accordance with our guidelines and are bound by the relevant terms of confidentiality.

Although we strive to protect our information systems, no website, information system or data transmission on the internet or any other public network can be guaranteed to be 100% secure, which is why we have implemented procedures to deal with any possible data breach. and we will notify you and any competent authority of any breach when required by law to do so.

TIME OF KEEPING PERSONAL INFORMATION

We keep your information for as long as it takes to fulfill the purposes described in this Privacy Policy and for the duration of our Website.

YOUR RIGHTS

Under current law, you have the right to access, upon your request, our email, on the one hand to be informed about your personal data that we have at our disposal and to request a copy of them or to receive further information on how to handle them as mentioned in present.

In addition, you have the right to request the correction of your inaccurate or incomplete personal data that we hold about you.

Also, if the conditions of the law are met, you have the right to delete all collected personal data or part of it after your approval, at your request in our email, if it is considered that there is no reason to continue processing them.

Furthermore, you can revoke your consent at any time and without delay and request their deletion, without prejudice to the legality of the processing based on the consent prior to its revocation. If you withdraw your consent, we may not be able to provide specific products or services to you. We will notify you in such a case upon withdrawal of your consent.

LINKS TO OTHER WEBSITES AND SOCIAL NETWORKING

The Website may provide links to sites managed by us or third parties. If you visit one of these linked sites, you should read the site's privacy policy, terms and conditions of use and their other policies. We are not responsible for the policies and practices of third parties. Providers of other applications, tools, widgets and add-ons on our Website, such as Facebook's "Like" buttons, may also use automated methods to collect information and how to use these features. These organizations may use your information in accordance with their own policies.

COOKIES AND OTHER SIMILAR TECHNOLOGIES

Our website uses "cookie" technologies, so we can distinguish you from other visitors, to record your IP address and how you use our website. This information is used to help us provide you with better services by improving the design of our website, as well as our products, services and promotions. A cookie is a small data file that is placed on your computer's hard drive when you visit a website. A "session cookie" expires as soon as you complete your session (ie when you close your browser). A "permanent cookie" stores information on the hard disk so that when you complete the session and return to the same site at a later time, the cookie information is still available. When you visit our website, we reserve the right to use both a session cookie and a permanent cookie. We may also use Flash cookies or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash technology that may already be installed on your computer or downloaded by you to your computer. We use these technologies to personalize and enrich your experience on our site, to facilitate processes, to personalize and store your settings. Flash cookies can help our website visitors to set, for example, their preferences regarding the upload size of a video file. They help us improve our websites by figuring out which points are of most interest to users. We do not use Flash cookies for promotions or behavioral ads. Flash cookies are different from browser cookies and the cookie management tools provided by your browser do not remove Flash cookies. If you turn off Flash cookies or other similar technologies, you may not have access to specific features and services that make your experience on the site more efficient and enjoyable. You have the ability to disable cookies at any time through the browser options, but if you do, we will not be able to record your purchases or allow you to make a purchase from our site. In addition, we will not be able to identify you as a registered user so that you can access your account information.

DoubleClick DART Advertising Messages and Cookies

Our Website may occasionally host ads. The DoubleClick DART cookie is used by Google in ads that appear on its affiliate sites, such as sites that display AdSense ads or are affiliated with Google-certified ad networks.

When users visit our site and see or click on an ad, a cookie may be stored in that end user's browser. The data collected from these cookies will be used to help better display and manage ads on the publisher's website (s) and on the web.

Privacy Policy

Third-party vendors, such as Google, use cookies based on each user's previous visits to our site.

The use of the DART cookie by Google allows it and its affiliates to display ads to our users based on their visits to our site and / or other sites on the Internet.

Users can visit the ad exclusion page to opt out of the use of the DART cookie, or they can visit the Network Advertising Initiative opt-out page to opt out of the use of third-party cookies

Every time you visit our site, we use the services of third-party advertising companies to display ads. These companies may use information (not including your name, address, email address or phone number) about your visits to it and other sites in order to offer you ads for goods and services interested.

If you want to know more information about this practice, but also about the options you have, so that this information is not used by the aforementioned companies, click here.

CONTACT WITH THE COMPANY

We are at your disposal and we urge you to contact us in order to address any concerns you may have regarding the processing of your personal data.

If you have any questions regarding this Statement, you can contact the Data Protection Officer (DPO) of the Company at This email address is being protected from spambots. You need JavaScript enabled to view it. in case of any questions or queries regarding the processing of your personal data or if you wish to exercise one of your aforementioned rights as a data subject.